Turtle guarantees ......
- To provide timely service. When unforeseen circumstances arise which prevent us from being on time, we promise to immediately communicate that to our customer.
- To provide a product that meets the owner’s specifications and expectations.
- To provide machinery that is clean and well maintained and will work in a safe manner that exceeds the industry standards.
- To provide crews that have the experience and equipment onsite to make necessary repairs in the event of a minor breakdown.
These efforts will minimize down time and potential production losses. To provide this guarantee we request that our valued customers provide the necessary support in the following areas:
- Communicate schedule needs and changes in a timely fashion.
- Provide adequate supervisory personnel on job site at all times.
- Provide survey and layout as needed.
- Mark any structures with in the milling area.
- Provide a safe and secure maintenance of traffic closure.
- Provide access for machinery and a clean & convenient water supply, if necessary.
- Provide adequately staffed clean-up behind the milling machine.
- Provide adequate trucking to minimize lost production.
- Provide a work surface free of debris and loose soil.
- Report any issues with Turtle’s job site performance in a timely fashion, so we can do our best to make it right!